Friday, May 22, 2009

Lots Of Good News

Two fantastic pieces of news. The first is Impression-Obsession has a new Design Team Member. Some of you may already know her. Her name is Jenny Gropp! Here's the link to her blog at One Krafty Kat. Welcome Jenny! Looking forward to getting to know you and enjoying your art, Jenny.

The second is about all of my computer woes. I had nothing wrong, other than I couldn't play CNN Videos. I could do YouTube and everything else. I spent 5 hours online and telephone with an HP technician. He changed everything about my computer but didn't solve the problem. He told me it probably was a corrupted file in my registry. Well we all know that's been that way since birth. Ha! I uninstalled Adobe Flash Player, Adobe Media Player, Windows Media Player by versions and reinstalled, but it didn't help. I spent hours searching on Google for others who had the same problem and tried their solutions. I even sent an email to the CNN Technical Department and no answer.

This morning I Googled and found the CNN Technical support group and guy saying:

I noticed just a few days ago that I couldn't watch the videos from CNN. I
upgraded my player to WMP 11 but it made no difference. I can watch the CNN live
video, but not the canned CNN video. When I first noticed the problem there was
an exclamation point inside a small triangle and an “error on page” message
showing in the bottom left corner of my screen.I use Microsoft XP 2000, SP3.Any
suggestions. (I never got this error, just no video).

Tons of advice later and things I had already tried and Antonio says: Thanks to Dave I got the solution to my problem:

Try going to Tools, Internet Options, Security, Custom, User data persistence and change it to Disable and restart IE7.
DaveCNN.com Technical Support
The sun came out, the clouds parted, the angels were singing, my computer plays the videos on CNN and thanks for stopping by 'the blog' to look and share!!!

 

 Shirley

 

9 comments:

Anesha said...

Hi Shirley
Glad you found a solution to your problem. Have a great weekend. anesha

Jackie said...

Gotta love Windows.

Cheryl said...

Glad you are back the way you should be Shirley.

Jenny Gropp said...

Awww, thanks for such a nice welcome!! Sorry to hear of the computer woes -- totally frustrating!!!

LadyDoc said...

Isn't it wonderful when you can finally find the fix to one of those annoying "glitches"?

Elena said...

Wonderful news! So glad you found a solution for the problem!

Lyn S said...

Don't you just love computers Shirley!

Have a great weekend!

Sharon said...

Congrat on finally finding a solution to your computer problem.

Etha said...

oh poooh! LOL, don't you just love "customer support"... ;)

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